This was my first time purchasing an RV and everyone was great to deal with. Super knowledgeable and gave me a detailed walk thru. Would recommend!
Best deal on our new Jayco Eagle HT 27.5 by far. Enough to warrant dragging the wife along for 7.5 hr. drive, sleeping the night in RV Cities lot (in our old trade in RV) and driving back 7.5 hrs pulling the new one. And still staying married after all that.Great Sales, Management, Finance departments. In and out of there in no time flat.Thank you Everet and team.
I purchased a Jayco trailer from another dealer whose interest in me dropped off the moment I signed to purchase the trailer. I have been dealing with Matt in parts to figure out all the stuff I should have been told when I purchased the trailer in the first place. He has been patient and supportive as I worked through all the issues relating to my trailer. I can not recommend RV City and particularly Matt in parts high enough. Thanks to them I have a renewed confidence in the trailer.
Needed a replacement part for my motorized jack stand. I called and was told they could get it but it would take up to 4 weeks to get as it was coming from India. I agreed and placed the order. After 4 weeks I checked in and was told that it hadn't ship yet and could take a little longer. After another four weeks, I checked in again and was told that the part was no longer available. I expressed my frustration and asked to speak to a manager but was told they had all left for the day but one would call me back the following day. Surprise!! Never heard from anyone. In the meantime, I was able to get one from one of their competitors in two days at a fraction of the price. Which is where I'll be purchasing my next trailer.
Excellent service from all staff we have seen during our process of deciding on a unit and the purchase of one. Staff very informative and helpful. Fantastic experience highly recommend.
RV City is a Canadian Car Repair based in Morinville, Alberta. RV City is located at 8704 100 St, Morinville, AB T8R 1K6, Canada.
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